Wednesday, July 14, 2010

COMMUNICATION SKILLS IN CORPORATE WORLD

Communication Skills Training in Corporate & Sales creates Vitality & Happiness in the Workforce
Are you a concerned supervisor or manager who wants to give the best training to your subordinates? Do you feel your staff need additional communication skills training including corporate and sales training? Does your company value impeccable communication skills of people?
A good corporation should be able to boast of people who have undergone extensive communication skills training and are well-versed in doing corporate training and sales training. Communication skills & Presentation Skills are very important in sending important messages across to large groups of people. It is likewise useful in maintaining a professional decorum in the workplace. Moreover, corporate training and sales training are aspects of corporate life that need utmost focus and concentration. Well-trained staff and personnel reflect a very good impression about the company and its management.
Where to start
The company needs to lay out an effective communication skills training program. An effective communication skills training program encompasses all areas of communication:
• Verbal communication
• Oral communication skills
• Public speaking skills
• Confidence building
• Establishing rapport
• Nonverbal communication
• Body language
• Written communication skills
• Gestures that build audience impact
Training and development
A well trained group of staff begins with accurate training needs analysis (TNA) based on personnel needs and weaknesses. A TNA is the core of corporate training and development. Once training needs are determined, the company can initiate a corporate training program which can include both communication skills training and sales training for all employees of the company.
Communication skills training is a basic course that all employees need to undergo. This is to ensure that the company employs people who can express themselves confidently and effectively in social and corporate situations. The same goes for sales training which is considered to be the core program for marketing and sales staff of the company. Aside from these two basic programs, there are various corporate training programs available for different areas of development:
• Teambuilding workshops
• Personality development programs
• Management and supervisory programs
• Leadership training
• Stress management programs
• Basic accounting and finance
• Training for Trainers
• Human resource functions
People as valuable resource
Companies who value their people do set aside a substantial amount in the company’s budget to cover corporate training and development programs. The premise for this is that employees who are happy and satisfied with their growth and development in the company tend to stay for many years and serve the company well. In turn, this behavior saves the company a lot of money since there is minimal need for re-training because employee turnover tend to be on the low side.
Moreover, people who receive ample training tend to be happier and more energized in doing their jobs and daily tasks. The long term effect of effective corporate training is very promising to the company overall. The ability to provide basic training programs like communication skills training and sales training will result to having highly-effective and ultra-motivated people working in the company.
Choosing your training partner
For corporations whose strength doesn’t lie in providing excellent training programs, the best move is to employ the services of external training providers whose primary objective is to supply the corporate training needs of various companies. There is a wide array of training programs available worldwide which includes communication skills training, sales training and general corporate training. By working hand-in-hand with the company, training providers can customize programs based on the actual training needs of employees.
Employing the services of an external training provider can prove to be a very good move based on the following benefits:
• No need to reinvent the wheel when an expert can provide the necessary training programs needed by the company
• Savings on labor since the company need not employ additional manpower to do the actual training for the staff
• Cost-effective on a per person basis because the company only needs to provide a budget per person instead of worrying about added costs of training materials and trainer time
• No added anxiety or stress on the company side on post training analysis since the external training provider can take care of all post training requirements

1 comment:

Anonymous said...

Without communication skills a person is just like a music system without cassette. If a person wants to get successes in corporate world, his/her communication skills must be excellent. Please keep updating your blog with such nice information.