Friday, November 28, 2008

Interview : Important questions and answers

Interview Questions and Answers
Tell me about yourself:
The most often asked question in interviews. You need to have a short
statement prepared in your mind. Be careful that it does not sound
rehearsed. Limit it to work-related items unless instructed otherwise.
Talk about things you have done and jobs you have held that relate to
the position you are interviewing for. Start with the item farthest
back and work up to the present.
2. Why did you leave your last job?
Stay positive regardless of the circumstances. Never refer to a major
problem with management and never speak ill of supervisors, co-workers
or the organization. If you do, you will be the one looking bad. Keep
smiling and talk about leaving for a positive reason such as an
opportunity, a chance to do something special or other forward-looking
reasons.
3. What experience do you have in this field?
Speak about specifics that relate to the position you are applying for.
If you do not have specific experience, get as close as you can.
4. Do you consider yourself successful?
You should always answer yes and briefly explain why. A good
explanation is that you have set goals, and you have met some and are
on track to achieve the others.
5. What do co-workers say about you?
Be prepared with a quote or two from co-workers. Either a specific
statement or a paraphrase will work. Jill Clark, a co-worker at Smith
Company, always said I was the hardest workers she had ever known. It
is as powerful as Jill having said it at the interview herself.
6. What do you know about this organization?
This question is one reason to do some research on the organization
before the interview. Find out where they have been and where they are
going. What are the current issues and who are the major players?
7. What have you done to improve your knowledge in the last year?
Try to include improvement activities that relate to the job. A wide
variety of activities can be mentioned as positive self-improvement.
Have some good ones handy to mention.
8. Are you applying for other jobs?
Be honest but do not spend a lot of time in this area. Keep the focus
on this job and what you can do for this organization. Anything else is
a distraction.
9. Why do you want to work for this organization?
This may take some thought and certainly, should be based on the
research you have done on the organization. Sincerity is extremely
important here and will easily be sensed. Relate it to your long-term
career goals.
10. Do you know anyone who works for us?
Be aware of the policy on relatives working for the organization. This
can affect your answer even though they asked about friends not
relatives. Be careful to mention a friend only if they are well thought
of.
11. What kind of salary do you need?
A loaded question. A nasty little game that you will probably lose if
you answer first. So, do not answer it. Instead, say something like,
That’s a tough question. Can you tell me the range for this position?
In most cases, the interviewer, taken off guard, will tell you. If not,
say that it can depend on the details of the job. Then give a wide
range.
12. Are you a team player?
You are, of course, a team player. Be sure to have examples ready.
Specifics that show you often perform for the good of the team rather
than for yourself are good evidence of your team attitude. Do not brag,
just say it in a matter-of-fact tone. This is a key point.
13. How long would you expect to work for us if hired?
Specifics here are not good. Something like this should work: I’d like
it to be a long time. Or As long as we both feel I’m doing a good job.
14. Have you ever had to fire anyone? How did you feel about that?
This is serious. Do not make light of it or in any way seem like you
like to fire people. At the same time, you will do it when it is the
right thing to do. When it comes to the organization versus the
individual who has created a harmful situation, you will protect the
organization. Remember firing is not the same as layoff or reduction in
force.
15. What is your philosophy towards work?
The interviewer is not looking for a long or flowery dissertation here.
Do you have strong feelings that the job gets done? Yes. That’s the
type of answer that works best here. Short and positive, showing a
benefit to the organization.
16. If you had enough money to retire right now, would you?
Answer yes if you would. But since you need to work, this is the type
of work you prefer. Do not say yes if you do not mean it.
17. Have you ever been asked to leave a position?
If you have not, say no. If you have, be honest, brief and avoid saying
negative things about the people or organization involved.
18. Explain how you would be an asset to this organization
You should be anxious for this question. It gives you a chance to
highlight your best points as they relate to the position being
discussed. Give a little advance thought to this relationship.
19. Why should we hire you?
Point out how your assets meet what the organization needs. Do not
mention any other candidates to make a comparison.
20. Tell me about a suggestion you have made
Have a good one ready. Be sure and use a suggestion that was accepted
and was then considered successful. One related to the type of work
applied for is a real plus.
21. What irritates you about co-workers?
This is a trap question. Think real hard but fail to come up with
anything that irritates you. A short statement that you seem to get
along with folks is great.
22. What is your greatest strength?
Numerous answers are good, just stay positive. A few good examples:
Your ability to prioritize, Your problem-solving skills, Your ability
to work under pressure, Your ability to focus on projects, Your
professional expertise, Your leadership skills, Your positive attitude
23. Tell me about your dream job.
Stay away from a specific job. You cannot win. If you say the job you
are contending for is it, you strain credibility. If you say another
job is it, you plant the suspicion that you will be dissatisfied with
this position if hired. The best is to stay genetic and say something
like: A job where I love the work, like the people, can contribute and
can’t wait to get to work.
24. Why do you think you would do well at this job?
Give several reasons and include skills, experience and interest.
25. What are you looking for in a job?
See answer # 23
26. What kind of person would you refuse to work with?
Do not be trivial. It would take disloyalty to the organization,
violence or lawbreaking to get you to object. Minor objections will
label you as a whiner.
27. What is more important to you: the money or the work?
Money is always important, but the work is the most important. There is
no better answer.
28. What would your previous supervisor say your strongest point is?
There are numerous good possibilities:
Loyalty, Energy, Positive attitude, Leadership, Team player, Expertise,
Initiative, Patience, Hard work, Creativity, Problem solver
29. Tell me about a problem you had with a supervisor
Biggest trap of all. This is a test to see if you will speak ill of
your boss. If you fall for it and tell about a problem with a former
boss, you may well below the interview right there. Stay positive and
develop a poor memory about any trouble with a supervisor.
30. What has disappointed you about a job?
Don’t get trivial or negative. Safe areas are few but can include:
Not enough of a challenge. You were laid off in a reduction Company did
not win a contract, which would have given you more responsibility.
31. Tell me about your ability to work under pressure.
You may say that you thrive under certain types of pressure. Give an
example that relates to the type of position applied for.
32. Do your skills match this job or another job more closely?
Probably this one. Do not give fuel to the suspicion that you may want
another job more than this one.
33. What motivates you to do your best on the job?
This is a personal trait that only you can say, but good examples are:
Challenge, Achievement, Recognition
34. Are you willing to work overtime? Nights? Weekends?
This is up to you. Be totally honest.
35. How would you know you were successful on this job?
Several ways are good measures:
You set high standards for yourself and meet them. Your outcomes are a
success.Your boss tell you that you are successful
36. Would you be willing to relocate if required?
You should be clear on this with your family prior to the interview if
you think there is a chance it may come up. Do not say yes just to get
the job if the real answer is no. This can create a lot of problems
later on in your career. Be honest at this point and save yourself
future grief.
37. Are you willing to put the interests of the organization ahead of your own?
This is a straight loyalty and dedication question. Do not worry about
the deep ethical and philosophical implications. Just say yes.
38. Describe your management style.
Try to avoid labels. Some of the more common labels, like progressive,
salesman or consensus, can have several meanings or descriptions
depending on which management expert you listen to. The situational
style is safe, because it says you will manage according to the
situation, instead of one size fits all.
39. What have you learned from mistakes on the job?
Here you have to come up with something or you strain credibility. Make
it small, well intentioned mistake with a positive lesson learned. An
example would be working too far ahead of colleagues on a project and
thus throwing coordination off.
40. Do you have any blind spots?
Trick question. If you know about blind spots, they are no longer blind
spots. Do not reveal any personal areas of concern here. Let them do
their own discovery on your bad points. Do not hand it to them.
41. If you were hiring a person for this job, what would you look for?
Be careful to mention traits that are needed and that you have.
42. Do you think you are overqualified for this position?
Regardless of your qualifications, state that you are very well
qualified for the position.
43. How do you propose to compensate for your lack of experience?
First, if you have experience that the interviewer does not know about,
bring that up: Then, point out (if true) that you are a hard working
quick learner.
44. What qualities do you look for in a boss?
Be generic and positive. Safe qualities are knowledgeable, a sense of
humor, fair, loyal to subordinates and holder of high standards. All
bosses think they have these traits.
45. Tell me about a time when you helped resolve a dispute between others.
Pick a specific incident. Concentrate on your problem solving technique
and not the dispute you settled.
46. What position do you prefer on a team working on a project?
Be honest. If you are comfortable in different roles, point that out.
47. Describe your work ethic.
Emphasize benefits to the organization. Things like, determination to
get the job done and work hard but enjoy your work are good.
48. What has been your biggest professional disappointment?
Be sure that you refer to something that was beyond your control. Show
acceptance and no negative feelings.
49. Tell me about the most fun you have had on the job.
Talk about having fun by accomplishing something for the organization.
50. Do you have any questions for me?
Always have some questions prepared. Questions prepared where you will be an asset to the organization are good. How soon will I be able to be productive? and What type of projects will I be able to assist on? are
examples.
Interview Dos
Dress appropriately for the industry; err on the side of being conservative to show you take the interview seriously. Your personal grooming and cleanliness should be impeccable.
Know the exact time and location of your interview; know how long it takes to get there, park, find a rest room to freshen up, etc.
Arrive early; 10 minutes prior to the interview start time.
Treat other people you encounter with courtesy and respect. Their opinions of you might be solicited during hiring decisions.
Offer a firm handshake, make eye contact, and have a friendly expression when you are greeted by your interviewer.
Listen to be sure you understand your interviewer's name and the correct pronunciation.
Even when your interviewer gives you a first and last name, address your interviewer by title (Ms., Mr., Dr.) and last name, until invited to do otherwise.
Maintain good eye contact during the interview.
Sit still in your seat; avoid fidgeting and slouching.
Respond to questions and back up your statements about yourself with specific examples whenever possible.
Ask for clarification if you don't understand a question.
Be thorough in your responses, while being concise in your wording.
Be honest and be yourself. Dishonesty gets discovered and is grounds for withdrawing job offers and for firing. You want a good match between yourself and your employer. If you get hired by acting like someone other than yourself, you and your employer will both be unhappy.
Treat the interview seriously and as though you are truly interested in the employer and the opportunity presented.
Exhibit a positive attitude. The interviewer is evaluating you as a potential co-worker. Behave like someone you would want to work with.
Have intelligent questions prepared to ask the interviewer. Having done your research about the employer in advance, ask questions which you did not find answered in your research.
Evaluate the interviewer and the organization s/he represents. An interview is a two-way street. Conduct yourself cordially and respectfully, while thinking critically about the way you are treated and the values and priorities of the organization.
Do expect to be treated appropriately. If you believe you were treated inappropriately or asked questions that were inappropriate or made you uncomfortable, discuss this with a Career Services advisor or the director.
Make sure you understand the employer's next step in the hiring process; know when and from whom you should expect to hear next. Know what action you are expected to take next, if any.
When the interviewer concludes the interview, offer a firm handshake and make eye contact. Depart gracefully.
After the interview, make notes right away so you don't forget critical details. Write a thank-you letter to your interviewer promptly.
Interview DON'Ts
Don't make excuses. Take responsibility for your decisions and your actions.
Don't make negative comments about previous employers or professors (or others).
Don't falsify application materials or answers to interview questions.
Don't treat the interview casually, as if you are just shopping around or doing the interview for practice. This is an insult to the interviewer and to the organization.
Don't give the impression that you are only interested in an organization because of its geographic location.
Don't give the impression you are only interested in salary; don't ask about salary and benefits issues until the subject is brought up by your interviewer.
Don't act as though you would take any job or are desperate for employment.
Don't make the interviewer guess what type of work you are interested in; it is not the interviewer's job to act as a career advisor to you.
Don't be unprepared for typical interview questions. You may not be asked all of them in every interview, but being unprepared looks foolish.
A job search can be hard work and involve frustrations; don't exhibit frustrations or a negative attitude in an interview.
Don't go to extremes with your posture; don't slouch, and don't sit rigidly on the edge of your chair.
Don't assume that a female interviewer is "Mrs." or "Miss." Address her as "Ms." unless told otherwise. Her marital status is irrelevant to the purpose of the interview.
Don't chew gum or smell like smoke.
Don't allow your cell phone to sound during the interview. (If it does, apologize quickly and ignore it.) Don't take a cell phone call.
Don't take your parents, your pet (an assistance animal is not a pet in this circumstance), spouse, fiance, friends or enemies to an interview. If you are not grown up and independent enough to attend an interview alone, you're insufficiently grown up and independent for a job. (They can certainly visit your new city, at their own expense, but cannot attend your inter


What your clothes say about you • In an interview your attire plays a supporting role. • Your conduct, your interpersonal skills and your ability to articulate intelligent and well thought out responses to questions are the most important elements. • Appropriate attire supports your image as a person who takes the interview process seriously and understands the nature of the industry in which you are trying to become employed. • Be aware that in some industries, customer contact and image presented to the customer is critical. In such industries, your attire will be judged more critically. • Your attire should be noticed as being appropriate and well-fitting, but it should not take center stage. • If you are primarily remembered for your interview attire, this is probably because you made an error in judgment! • Dressing nicely and appropriately is a compliment to the person you meet, so if in doubt, err on the side of dressing better than you might need to. • Even if you are aware that employees of an organization dress casually on the job, dress up for the interview unless you are specifically told otherwise by the employer. • Never confuse an interview or business function with a social event. Don't dress for a party or a date. • Not every contact with an employer requires interview attire. For some occasions business casual is appropriate. See business casual for when to wear it and what it is. Interview attire guidelines for men and women • Suit:
A two piece matched suit is always the best and safest choice. • But what if the job is in a non-suit-wearing work environment:
Even if you would or could wear jeans on the job, or the work environment is outdoors and very non-suit, wearing a suit to the interview shows you take the interview seriously as a professional meeting. Dressing well is a compliment to the person(s) with whom you meet. If you think the industry in which you're interviewing would frown on a suit, or the interview will involve going to a work site where a suit would be inappropriate, look for advice through professional organizations, your professors who have been employed in that industry, and/or by asking the employer directly and politely. • Conservative colors / fabric:
Navy, dark gray (and black for women) — are safe.
Other color trends may come and go; avoid the extremes.
Solids or very subtle weave patterns or plaids (the kind that look solid across a room) are safest.
Wool, wool blends, or good quality micro fiber for women only, are generally the best fabrics in all seasons. Avoid acetate / rayon blends. • Cost / quality:
You are not expected to be able to afford the same clothing as a corporate CEO. Do invest in quality that will look appropriate during your first two or three years on the job. One good quality suit is sufficient for a job search if that is all your budget allows. You can vary your shirt/blouse tie/accessories. • Details:
Everything should be clean and well pressed.
Carefully inspect clothes for tags, dangling threads, etc. Additional interview attire specifics for men • Suit:
A two-piece matched suit is always the best and safest choice. Don't combine a suit jacket with pants that don't match. • Conservative colors / fabric:
Navy and dark gray are safe and are the most conservative for men. Black for men was once considered severe or overly formal, and may still be considered so in very conservative industries, although it is commonly worn by many. Other color trends may come and go; avoid the extremes. Choose a solid or very subtle weave pattern or plaid (the kind that look solid across a room). Wool, wool blends, or very high quality blends with natural fiber, are the only acceptable fabrics for a conservative men's suit. • Cost / quality:
You are not expected to be able to afford the same clothing as a corporate CEO. Do invest in quality that will look appropriate during your first two or three years on the job. One good quality suit is sufficient for a job search if that is all your budget allows. You can vary your shirt and tie. • Ties:
Tie styles come and go. Select good quality silk ties.
Avoid fashion extremes, like character ties, in interviews.
Notice what men in your industry wear on the job, at career fairs, at information sessions, when they meet with clients. • Shirts:
Long-sleeved shirts, even in summer. Choose white or light blue solid, or conservative stripes. • Socks:
Dark socks, mid-calf length so no skin is visible when you sit down. • Shoes:
Leather, lace-up or slip-on business shoes, preferably black or cordovan. Invest in a good pair; even if you don't wear them daily on the job, you'll need them for other occasions and you should expect to get lots of years out of good shoes. • Belt:
Black or cordovan leather, to match your shoes. • Facial hair:
If worn, should be well-groomed. Observe men in your industry if you are unsure what's appropriate or are considering changing your look. • Jewelry:
Wear a conservative watch. If you choose to wear other jewelry, be conservative. Removing earrings is safest. For conservative industries, don't wear earrings. Observe other men in your industry to see what is acceptable. • Details:
Everything should be clean and well pressed. Suits typically have tacking stitches to hold vents — on the jacket back and on sleeves — in place before the garment is purchased. Cut them off if your retailer / tailor doesn't. And that tag stitched on the outside of your sleeve is not meant to stay there like a Tommy Hilfiger label — cut it off! Carefully inspect clothes dangling threads, etc. Additional interview attire specifics for women • Don't confuse club attire with business attire. If you would wear it to a club, you probably shouldn't wear it in a business environment. • Suit:
Wear a two-piece matched suit. • Suit - pants / skirts:
Tailored pants suits are appropriate for women. Pants suits can be an excellent choice for site visits, particularly if the visit involves getting in and out of vehicles and/or the site is (or includes) a manufacturing plant or industrial facility. If you wear pants, they should be creased and tailored, not tight or flowing. If you are pursuing a conservative industry and are in doubt, observe well dressed women in your industry on the job, at career fairs, at information sessions, etc. • Skirt lengths:
Much of what you see on television shows that masquerades for professional attire is actually inappropriate for a work environment. Your skirt should cover your thighs when you are seated. Showing a lot of thigh makes you look naive at best, foolish at worst. A skirt that ends at the knee when you're standing looks chic and professional. Longer skirts are professional too; just make sure they are narrow enough not to be billowing, but not so narrow that you can't climb stairs comfortably. Don't purchase a skirt or decide on a hem length until you sit in the skirt facing a mirror. That's what your interviewer will see. Ask yourself whether it will be distracting or reinforce your image as a person who looks appropriate for a business environment or gathering. High slits in skirts are not appropriate. A small back, center slit in a knee-length skirt is appropriate. On a calf length skirt, a slit to the knee to facilitate walking and stair climbing is appropriate. • Color / fabric:
Navy, dark gray, brown and black are safe. Other color trends may come and go; avoid the extremes. Women generally have more options with suit color than men. For example, while a women could look conservative in a slate blue or light gray suit, these colors would be inappropriate for men. Choose a solid or very subtle weave pattern or plaid (the kind that look solid across a room). Wool, wool blends, and high quality blends and synthetics are apprpriate for women's suiting. • Shirt / sweaters:
Underneath the suit jacket, wear a tailored blouse in a color or small print that coordinates nicely with your suit. A fine gauge, good quality knit shell is also appropriate underneath your suit jacket. Don't show cleavage. • Jewelry / accessories:
Wear a conservative watch. Jewelry and scarf styles come and go. Keep your choices simple and leaning toward conservative. Avoid extremes of style and color. If your industry is creative, you may have more flexibility than someone pursuing a conservative industry. • Cosmetics:
Keep makeup conservative. A little is usually better than none for a polished look. Nails should be clean and well groomed. Avoid extremes of nail length and polish color, especially in conservative industries. • Shoes:
Should be leather or fabric / micro fiber. Shoe styles and heel heights come and go. Choose closed-toe pumps. Regardless of what is in style, avoid extremes; no stilettos or chunky platforms. Make certain you can walk comfortably in your shoes; hobbling in uncomfortable shoes does not convey a professional appearance. • Hosiery:
Should be plainly styled (no patterns), sheer (not opaque), and in neutral colors complementing your suit. Avoid high contrast between your suit and hosiery color. • Purse / bag:
If you carry a purse, keep it small and simple, especially if you also carry a briefcase. Purse color should coordinate with your shoes. You may choose to carry a small briefcase or business-like tote bag in place of a purse. Leather is the best choice for briefcases; micro fiber or fine wovens are also acceptable. Grooming tips for everyone • Hair:
Should be clean and neat. • Shoes:
Should be in polished condition. Make sure heels are not worn. • Details:
No missing buttons, no lint; and don't forget to remove external tags and tacking stitches from new clothes. • Hands:
Clean fingernails. • Fit:
Clothes should be clean, neatly pressed, and fit properly. • Smell:
Perfume or cologne should be used sparingly or not at all. No odors in clothes. Don't smell like smoke. • Pad folios:
Preferred over a bulky briefcase. A small briefcase is also appropriate. But if you have no reason to carry a briefcase, don't; you risk looking silly. • Book bags:
Leave it at home for an on-site interview. For an on-campus interview, you can leave it in the waiting area.view.)


Typical interview format Differences Because each interviewer is different, there are many types of interviews. Some interviewers are skilled at interviewing; others are not. Some are talkative; others let you do most of the talking. Most interviews, however, will range from open-ended, in which the interviewer asks questions and lets you do most of the talking, to the highly structured, in which the interviewer asks many specific questions following a planned format. Many interviews will fall between these extremes; you should be prepared for any style. The following are four basic stages that can occur in a typical interview:
Typical stages of the interview
1. Introductory stage The interviewer will establish rapport and create a relaxed, though businesslike, atmosphere. This is where the interviewer gets the very important first impression of you. 2. Review of your background and interests This usually takes the form of "what," "why," "where," and "when" types of questions. Focus on what you are like, and what you have accomplished, your academic and work background, and your goals. One of the interviewer's objectives is to see if your qualifications match your declared work interests. Give concise but thorough responses to questions. 3. Matching begins Assuming you have the necessary qualifications, the interviewer will begin the process of determining whether the employer's job opening(s) match your interests and qualifications. If there seems to be a match, the interviewer will probably explain job details to see how interested you are in the position. 4. Conclusion In this stage, the interviewer should explain what the next steps are in the hiring process. Be sure you understand them. Promptly provide any additional information requested. There should be ample opportunity for you at this point to ask any questions you have.

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